Privacy Policy

Privacy Policy is an online matrimonial portal endeavouring to provide you with
matrimonial services through its website and its mobile app.

Beta Beti Matrimony is markedly committed to protecting your privacy.

Please also read Beta Beti Matrimony's Terms & Conditions (“Terms”), which describes the
terms under which you use our Services

Following are the practices adopted to safeguard the confidentiality of the personal
information you provide.

This Policy details our commitment to protecting the privacy of individuals who visit
our Website, who register to use the services on our website/app.
In this Policy, personal information means information relating to an identified or
identifiable natural person with a name, an identification number, location data, and
online identifier or to one or more factors specific to his/her physical, physiological,
genetic, mental, economic, cultural or social identity. The use of information collected
through our Service shall be limited to the purpose of providing the Service for which
the Subscribers has engaged.
Our Services may contain links to other websites and the information practices and
the content of such other websites are governed by the privacy statements of such
other websites.
This Policy includes Account Information (as defined below) and other information
we collect in connection with your registration or authentication into our Services (as
defined below), security and privacy practices, including how we protect, collect, and
use electronic data, text, messages, communications or other materials submitted to
and stored within the Services by You .
You acknowledge that you are disclosing information voluntarily. By accessing /using
the website/apps and/or by providing your information, you consent to the collection
and use of the info you disclose on the website/apps in accordance with this Privacy
Policy. If you do not agree for use of your information, please do not use or access
this website/apps.
If you are under the age of 18, please do not submit any personal information through
our Websites or Services. We encourage parents/legal guardians to monitor their
children’s Internet usage and to help enforce this Policy by instructing their children
never to provide personal information through the Websites or Services without their
permission. If you have reason to believe that a child under the age of 18 has provided
personal information to us through the Website/app or Services, please contact us
at, and we will use commercially reasonable
efforts to delete that information.

When you register to use Beta Beti Matrimony's Services, we gather contact
information (such as your name, address, phone number, your email address) and
demographic information (like your city of residence, gender and date of birth). We
do not share, rent or sell this information to any third party. If you choose to become a
Premium Member, we collect financial information (like your credit card number,
billing address, phone number and expiry date). We will only use this information in
the course of providing our Services to you, and will not under any circumstances
share such information with outside parties.
When you complete your profile, you can share with us additional information, such
as details on your personality, family details, contact address and other details about
you, as well as content such as photos. To add certain content, like pictures or videos,
you may allow us to access your camera or photo album. Some of the information you
choose to provide us may be considered “special” or “sensitive” in certain
jurisdictions, for example your ethnic origins, religious beliefs, sub caste, physical
and mental conditions. By choosing to provide this information, you consent to our
processing of the information, when the you sign up as a member or you set up an
alert on the Platform, we may reach out to you as per your settings.
Beta Beti Matrimony also requires you to submit a video of yours wherein you will
be stating the details of your profile in a few minutes sharing your basic details,
background, your expectations for the prospective partner and majorly all the details
you will be submitting in the form while subscribing for our services. You may
choose to include your family members as well in the said video. The said feature of
providing a video is unique in the matrimonial services and Beta Beti Matrimony is
the first one to bring forward this feature to assure the Genuity of al the subscribers.
In certain exceptional cases, If Beta Beti Matrimony deems it appropriate in its sole
discretion, we may also request for a valid proof of identity with or without Photos in
them which will be held of a definite period of time till we validate your account.
We will only use your financial information in the course of providing our Services to
you. The specific financial information we collect is not rented, sold, or shared with
any third party, except to the financial institution that processes your transaction or
where required by law. Public information will be available for registered members to
view. This includes your demographic information such as gender, age, appearance,
religion, occupation, and geographical location. You are required to read the Terms &
Conditions in order to understand your rights, privileges and obligations whilst using
the Beta Beti Matrimony services as a free or paying member.
We refer to any information described above as “Account Information” for the
purposes of this Policy. By voluntarily providing us with Account Information, you
represent that you are the owner of such personal data or otherwise have the requisite
consent to provide it to us.
We ask for and may collect personal information such as name and email address
from you when you submit web forms on our helpdesk or lead pages as part of our
educational and promotional programs or requesting customer support, or otherwise
communicating with us.
When you download and use our Services, we automatically collect information on
the type of device you use, and operating system version.

We and our authorized partners may use cookies and other information gathering
technologies for a variety of purposes. These technologies may provide us with
personal information, information about devices and networks you utilize to access
our Websites, and other information regarding your interactions with our Websites.
We partner with third parties to either display advertising on the Websites or to
manage our advertising on other sites. Our third party partners may also use
technologies such as cookies to gather information about your activities on our
Websites and other sites in order to suggest advertisements based upon your browsing
activities and interests. If you wish to not have this information used for the purpose
of serving you interest-based ads, you may opt-out by writing us an email to
Web beacons, tags and scripts may be used on our Websites or in email or other
electronic communications we send to you. These assist us in delivering cookies,
counting visits to our Websites, understanding usage and campaign effectiveness and
determining whether an email has been opened and acted upon. We may receive
reports based on the use of these technologies by our third-party service providers on
an individual and aggregated basis.
We use a secure server for credit card transactions to protect the credit card
information of our users and Cookies are used to store the login information. Cookies
are small files placed on your hard drive that will assist us in providing our services.
You may also encounter Cookies or identical/related devices on certain pages of the
website/apps that are placed by third parties. We do not control the use of cookies by
third parties.
Tracking technologies may record information such as Internet domain and host
names; Internet protocol (IP) addresses; browser software and operating system types;
clickstream patterns; and dates and times that our site is accessed. Our use of cookies
and other tracking technologies allows us to improve our Platform and the overall
website experience. We may also analyze information that does not contain Personal
Information for trends and statistics.
If you create a credit account with us to pay the fees we charge, some additional
information, including a billing address, a credit/debit card number and a credit/debit
card expiration date and tracking information from cheques or demand drafts is
We collect certain information and store it in log files when you interact with our
Websites and Services. This information includes internet protocol (IP) addresses as
well as browser type, internet service provider, URLs of referring/exit pages,
operating system, date/time stamp, the information you search for, locale and
language preferences, identification numbers associated with your devices, your
mobile carrier, and system configuration information. Occasionally, we connect
personal information to information gathered in our log files as necessary to improve
our Websites and Services. In such a case, we would treat the combined information
in accordance with this Policy.
We gather analytics information when you use the Websites to help us improve them.
We may also share anonymous data about your actions on our Websites with thirdparty
service providers of analytics services to send out push notifications on mobile
We also use mobile analytics software to allow us to better understand the
functionality of our mobile application on your device. This software may record
information such as how often you use the mobile application, the events that occur
within the mobile application, aggregated usage, performance data, and where the
mobile application was downloaded from. We do not link the information we store
within the analytics software to any personally identifiable information you submit
within the mobile application.

The Website/Apps includes social media as well, such as the Facebook Like button,
widgets, etc. These features may collect your Internet protocol address, which page
you are visiting on the Websites, and may set a cookie to enable the feature to
function properly. Social media features and widgets are either hosted by a third party
or hosted directly on the Websites. Your interactions with these features are governed
by the privacy statement of the companies that provide them.
You may provide us with information related to your use of our Services which are
stored on our third-party services or platforms and you have complete right to have
them deleted unless we need to hold it for legal purposes.

We may use the personal information we gather about you for proving/operating/
maintaining/ promoting the services; for enabling you to use the services ; to process
and complete transactions, and send you related information, including purchase
confirmations and invoices; to send transactional messages, including responses to
your comments, questions, and requests; provide customer service and support; to
send you technical notices, updates, security alerts, and support and administrative
messages; to send promotional communications, such as providing you with
information about products and services, features, surveys, newsletters, offers,
promotions, contests, and events; and provide other news or information about us and
our partners. You can opt-out of receiving marketing communications from us by
contacting us at or following the unsubscribe
instructions included in our marketing communications; further to process and deliver
contest or sweepstakes entries and rewards; to monitor and analyses trends, usage,
and activities in connection with the Websites and Services and for marketing or
advertising purposes; to investigate and prevent fraudulent transactions, unauthorized
access to the Services, and other illegal activities; to personalize the Websites and
Services, including by providing features or advertisements that match your interests
and preferences; and for other purposes for which we obtain your consent.
Our legal basis for collecting and using the personal information will depend on the
personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we
have your consent to do so; where we need the personal information to perform a
contract with you (e.g. to deliver the Beta Beti Matrimony Services you have
requested); where the processing is in our or a third party’s legitimate interests (and
not overridden by your data protection interests or rights). In some cases, we may also
have a legal obligation to collect personal information from you, or may otherwise
need the personal information to protect your vital interests or those of another
Where we rely on your consent to process the personal information, you have the
right to withdraw or decline your consent at any time. Please note that this does not
affect the lawfulness of the processing based on consent before its withdrawal.
If we ask you to provide personal information to comply with a legal requirement or
to perform a contract with you, we will make this clear at the relevant time and advise
you whether the provision of your personal information is mandatory or not (as well
as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our (or a
third party’s) legitimate interests which are not already described in this Notice, we
will make clear to you at the relevant time what those legitimate interests are.
For any questions about or need further information concerning the legal basis on
which we collect and use your personal information, please contact us at

We share information, including personal information, with our third-party service
providers that we use to provide hosting for and maintenance of our Websites,
application development, backup, storage, payment processing, analytics and other
services for us. These third-party service providers may have access to or process
your personal information for the purpose of providing these services for us. We do
not permit our third-party service providers to use the personal information that we
share with them for their marketing purposes or for any other purpose than in
connection with the services they provide to us.
We may also share such information with our associates/affiliates/subsidiaries and
they may market to you as a result of such sharing. Any information you give us is
held with the utmost care and security.
We may consider corporate transactions such as a merger, acquisition, reorganization
from time to time. In these occurrences, we may transfer or allow access to
information to enable the assessment and undertaking of that transaction. If we buy or
sell any business or assets, personal information may be transferred to third parties
involved in the transaction.
Our website/apps links to other website/apps that may collect personally identifiable
information about you. We are not responsible for the privacy policy or the contents
of those linked website/apps.
In certain situations, we may be required to disclose personal information in response
to lawful requests by public authorities, including to meet national security or law
enforcement requirements.
We may post testimonials on the Websites that may contain personal information. We
obtain your consent to post your name along with your testimonial or keep it
anonymous if you request so. If you wish to update or delete your testimonial, you
can contact us at
If you choose to use our referral service to tell a friend about our products and
services, we will ask you for your friend’s name and email address. We will
automatically send your friend an email inviting him or her to visit the Websites and
will store this information for the purpose of sending this initial email, tracking the
success of our referral program and other marketing activities. Your referral may
contact us at to request that we remove his/her
information from our database.
The Websites may offer publicly accessible blogs, community forums, comments
sections, discussion forums, or other interactive features (“Interactive Areas”). You
should be aware that any information that you post in an Interactive Area might be
read, collected, and used by others who access it. To request removal of your personal
i n f o r m a t i o n f r o m a n I n t e r a c t i v e A r e a , c o n t a c t u s
at In some cases, we may not be able to remove
your personal information, in which case we will let you know if we are unable to do
so and why.
We may share information, including personal information, with any website that
belongs to Beta Beti Matrimony.
We may also share personal information with third parties when we have your consent
to do so.

We may transfer and access such personal information from around the world,
including from other countries in which the Beta Beti Matrimony has operations for
the purposes described in this Policy. We may also transfer your personal information
to our administrators, who may be located in a different country to you. Such
countries may have laws which are different as the laws of your own country.

By signing up for our service, you specifically agree to receive communications from
us, or through us, to the email address that you provide, including but not limited to:
notifications of emails and instant messages you receive from other members on the
site, relevant photos and profiles, updates regarding our service, special promotions
and offers, and notices of changes to the site. However, you may opt out from
r e c e i v i n g s u c h c o m m u n i c a t i o n b y w r i t i n g t o u s a t
You may manage your receipt marketing and non- transactional communications by
clicking on the “unsubscribe” link located on the bottom of our marketing emails or if
you are a registered user on you may modify your Email
preferences in your Account settings. You may send a request to
Our members communicate with each other through the onsite mail. Member
submissions that appear on the public area of the site are moderated and, if necessary,
we reserve the right to edit, delete, remove or not use any communication on a public
area of the site.

We will retain your personal information for as long as is needed to fulfil the purposes
outlined in this Privacy Policy, unless a longer retention period is required or
permitted by law. When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize it at the end of six months,
this will be done upon your request for deletion after you have closed or cancelled
your account, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store/
depersonalize your personal information and isolate it from any further processing
until deletion is possible.
You can always verify or request the removal of the personally identifiable
information we have collected and change your registration information by visiting
the appropriate subsection of "Edit Profile" To make changes to your profile, suspend
your account, or remove your account completely, you may do so at any time by
hiding the profile from "Profile options" page. Once the profile is hidden, you will no
longer receive any electronic communication from the site (email or SMS), and no
members can view your profile information.

To request information about whether we hold, or process on behalf of a third party,
a n y o f y o u r p e r s o n a l i n f o r m a t i o n , p l e a s e c o n t a c t u s
at Data subjects may update or change their
A c c o u n t I n f o r m a t i o n b y e d i t i n g t h e i r p r o f i l e o r b y
contacting for more
detailed instructions. To make a request to have personal information maintained by
us returned to you or removed, please email
Requests to access, change, or remove your information will be handled within forty
(40) days.
A data subject who seeks access to, or who seeks to correct or, amend inaccuracies in,
or delete personal information stored or processed by us, we will respond to their
request within forty (40) days. We will retain personal information that we store and
process for as long as needed to provide the Services to our data subject. We will
retain and use this personal information as necessary to comply with our legal
obligations, resolve disputes, and enforce our agreements.
The security of your personal information is of utmost importance to us. We follow
generally accepted standards to protect the personal information submitted to us, both
during transmission and once it is received. If you have any questions about the
s e c u r i t y o f y o u r p e r s o n a l i n f o rma t i o n , y o u c a n c o n t a c t u s
Our system of anonymous contacting is to ensure that your identity is protected until
you decide to reveal it. Do not include your personal contact information like name,
email address, home address, telephone numbers, etc or any other identifying
information in your initial messages. Do not send contact information until you are
sure and convinced by yourself to do so or your instincts tell you that this is someone
you can trust. It is always better to take some time.
It is always better & safer to meet someone online first so that you can collect some
information and then gradually, know the person and later choose whether to take this
new relationship forward in the offline world. You never are obligated to meet
anyone. When you finally take the decision to meet him/her offline it is always
advisable and also a good idea to include either or both of your families. Always keep
informed to your close friend and family and let them know the place & timing of
meeting. Avoid prospective match to pick you up or drop you at home.. Do not ignore
the untoward behavior especially if it is without an acceptable explanation. Watch out
for money scams.
If you have faced any unpleasant situation we would recommend you to report the
experience with us so that we can keep the updates and no further situation shall be
faced with any other member/user . To report fraud or misuse, please send us the mail giving full details of your case.

In case of any material changes or alterations to this Policy, you will be notified
appropriately prior to the change becoming effective. We encourage you to
periodically review this page for the latest information on our privacy practices. Your
continued use of the Websites or the Services constitutes your agreement to be bound
by such changes to this Policy. Your only remedy, if you do not accept the terms of
this Policy, is to discontinue use of the Websites and the Services but we recommend
that you talk to us at before discontinuing our

12. Contact Us
If you have queries concerning this Policy or about the Beta Beti Matrimony’s privacy
practices, please contact us by email at, or at For any Grievance, you may contact the
Grievance officer Mr. Suvashit Raj at, or
Grievance officer is appointed as per Section 5 (9) of the Information Technology
( Reasonable Security & Procedures and Sensitive Personal data or Information )
Rule, 2011.